Customer Testimonials near Maple Grove MN
The service was great and very thorough and on time. Will go back for services again!
This dealership provided the best experience I have ever had! They were quick, straight to the point, and informative. The sales person I worked with, Hicham, was knowledgeable and kind. He moved me through the purchasing process quickly and efficiently. I could not ask for a better experience. And I can't fail to mention that all of us love our new Honda Civic - it gets cool points from the three teens in our household.
It’s a very warm and welcoming environment. The workers are very professional and knowledgeable about their job.
This dealership provided the best experience I have ever had! They were quick, straight to the point, and informative. The sales person I worked with, Hicham, was knowledgeable and kind. He moved me through the purchasing process quickly and efficiently. I could not ask for a better experience. And I can't fail to mention that all of us love our new Honda Civic - it gets cool points from the three teens in our household.
Ali was very good to work with. Everything went smoothly and he kept me informed. I would work with him again.
Ian Kyte and Terry Glass were both very helpful knowledgeable efficient and a pleasure to work with. Ian helped me to find the perfect car and went beyond what I expected but appreciated to get my car ready to drive off the lot!
Michael was great… service was great! I had my oil changed and inspection and I was in and out in less than an hour.
Excellent service, friendly staff who always happy to help you. Thanks Alex for smooth and fast experience.
Tenner from brookdale honda took a great care of my vehicle. Service was great and the amenities are great.
Nehemiah was a great rep and he helped us in an emergency situation. Thanks, Nehemiah!!
Friendly staff, quick service, they video what needs service on your car. Prices seem reasonable.
Tanner was very kind and helpful and my car is running great because of Derek’s inspection, great service all around
The service was done on time incorrectly. The service manager was very helpful with my needs. I will use them again.
It was an amazing experience, Abbas was really helpful and professional with the whole process and made it so easy. I would definitely recommend people to go to Honda in Brookdale.
I highly recommend working with Abbes Kahouni, very knowledgeable and honest to work with. Car transaction went smoothly and to expectations
The Luther organization along with Scott Chad are very professional we have leased 8 vehicles in the last 7years I would only recommend getting your new Honda from them 5STARS the Stein family
Well done and quick.thanks for the advice on the leaking oil and I appreciate the advice
State of the art dealership. Great selection of vehicles. Would recommend Ryan Giles as a salesperson to contact
Good experience. Not the cheapest but it's a dealership. I trust Ali Alvi as my service advisor, to be honest and fair about the work needed on my 10;year old Accord. The dealership is comfortable and they maintain it well. The work is not speedy but so far it's been well done. This last one was just for an oil change, so it was relatively fast
The service advisors do their best to see that your car receive the best care your car needs every moment you stop by for their services. And make sure you are up to date with anything other than an oil change
Although it took longer than expected, Nehemiah was great & accommodating. I would recommend this dealer
Great services and employees who know what they are doing.and Michael was great and did a good job.
Has always provided me outstanding service and solving and explaining any issues with the car I bring in, in a courteous, timely, and superb manner!!!
Ali was very helpful, personable and professional. Thanks for making the appointment a positive experience!
Quick service on tire repair. Covered under tire purchase, no hassle. Kong was friendly and helpful.
The communication regarding the needed repairs on the vehicle was superior! The video of needed repairs along with the written statement if needed repairs was so very easy to understand.
Luther Brookdale Honda provided me prompt and professional service for the oil change my Civic needed.
Emma was really nice, friendly and patient with our needs. The overall experience was really nice and fast.
I had a good experience working with this dealership. I have worked with them before and have had good services.
Abbes provided excellent service at the dealership making my car purchase smooth easy, and enjoyable experience
They exceeded my expectations on matching the price from another dealership. Love that they could do that for me.
Very clean dealership, excellent customer service, amicable and professional staff, my vehicle was delivered on time, prompt and in impecable condition. Highly recommend.
Great dealership, great sales person, Joe, low pressure - provided info & answered questions, provided knowledgeable info & tips about each kind of vehicle we were looking at and then let my husband and I figure out what we wanted.
Great experience at Brookdale Honda! Ben and Chad know how to make a generous deal on new car and trade in. I bought my last car there in 2917 and will return there again when it's time to upgrade my 2026 Honda CRV Hybrid.
Victor was easy to work with and very friendly. He was quick to get the exact car ready for test drive and let us drive alone with no hassle. He also stayed later for us when we decided to come in for a purchase.
Great customer service. Excellent communication. Answered all my questions Thank you . Will be back again for my next service
This was a fairly low pressure dealership to work with. Nice folks that moved the process along quickly and recommended options for my driving needs. I would recommend Marwan and his team. He is no nonsense, kind and gets it done!
Jacqueline was the best!! I would highly recommend her if you are looking for a car. No, I am no related to her and didn't know her prior to buying. She wasn't pushy or just trying to make a sell.
Tim the service manager was excellent to work with to get the problem addressed with my car. He communicated throughout the process.
The customer service was excellent. Jon T was fantastic to work with on showing the vehicle and the test drive and Alex helped us close the deal. Thank you to this team for helping our family today. This is a great dealership! Highly recommend.
Very good service. They were efficient and completed the work in a timely manner. Good job.
Service was great and easy. Any findings was given in full details. Service Personal did a very great job.
Nehemiah was very easy to work with. He was professional and answered all my questions. He was very knowledgeable and explained the work done on my vehicle. Thank you. Rose
Adam is the service was excellent, and he was attentive in helping me with my needs regarding the purchase of my SUV. I highly recommend him.
Luther Brookdale Honda is my go to place to have any service done on my CRV.
Tanner was so thorough and friendly. The team addressed my concerns and corrected. I have gone to Luther for years and will continue. Thank you.
The team was extremely nice and everything went smoothly. The wait wasn’t too long.
The service reps were polite and professional. Answered all my questions and got my vehicle done in a reasonable amount of time. Should give this tech some gravy work to make up for all the diagnostics he had to do on my vehicle. I know how flat rate works and I’m sure he didn’t have a very productive day. Thanks to all I will be back.
My service representative was wonderful and very informative and helpful. The turnaround time for my oil change and maintenance was fast, so I appreciated that. But I was disappointed in the car wash. I noticed when I got home that the several areas on the back of my car were missed.
Abbes Khaouni is the best car salesman I've had yet! He is the reason I am staying with Luther Honda. He is real and doesn't give you that slick sales pitchy lingo like the rest and comes across as a caring individual, not just someone who wants every dollar they can get from you. Thank You Abbes, your Awesome!! Mike
Overall, the people in the service department are friendly and helpful. They don’t try to push you to get a whole bunch of optional work done and are honest with you about what your car needs and what can wait till next time.
Good, didn’t have to do wait long for my oil change. Will return for my next oil change.
Ryan worked with us learn what we were looking for and needed in a new car. he showed us different models and explained how different features might meet our needs. we highly recommend Ryan to anyone looking for a new car. John and Charlene Gralish
We had a great experience at Brookdale Honda dealership in Brooklyn Center, Minnesota, MN. Victor did a great job. Got us a discounts that we were interested in in a fair price for our trade-in. Terry and finance did a great job. He got the financing we wanted in a good deal on the extended warranty and other accessories.!
Knowledgeable, personable staff. Effective use of technology for diagnostics and repairs. Clean and comfortable customer waiting lounge. We trust the team's recommendations and technical skills.
Joe did a super job, He made the whole experience a joy and worked with us to get the Pilot we wanted
Pleasant overall experience, as usual. This is our go-to dealership for all of our service needs for our two Hondas!
I recently purchased a certified used vehicle from Abe at the Brooklyn Center Luther dealership. I had fantastic service! Abe was super personable and friendly and he got me into the perfect vehicle for me. 10/10 experience. My wife is now also considering getting a new car for herself in the near future and we will 100% return to this location and with this particular salesman. Thank you for all your help!!
It was efficient, clean and had nice amenities. The staff was friendly and work was completed in a timely manner. Kong was the highlight.
Working with Joseph Haertzen & Terry Glass was a good experience. This is the second car I have bought from Luther Brookdale Honda. Love that Honda puts license plates on.
Recently took my 2011 CRV here for service like I always do and they inspected everything carefully, performed all the services in a couple of hours and got me on my way. My service advisor Ali was very helpful in explaining everything and I feel confident I’ll be able to keep driving my CRV for many more years!
The service done was great, done quicker than projected. I appreciate the attention to detail and focus on getting the recall completed promptly
Always ready to serve you when you arrive. Associates are friendly and professional. Service center is always clean and well maintained.
We got our sale done in an efficient and pleasant way - without hassle or extra effort.
Everything went smoothly from getting my car towed there, diagnosing the issue, fixing the issues and back on the road
Worked with Jon Tearle and it was terrific experience. No pressure and was able to assist me with what I was looking for and answered all my questions promptly. I would highly recommend working with Jon!
Service staff was very helpful and informative. They clearly explained all the maintenance that would be performed on my vehicle so that I understood what was being done. John Jelle was a pleasure to work with.
Shop was ready when I arrived, representative explained all options completely work completed on time. Very good experience.
Our sales person Ian Kyte had are best interest throughout our purchase as every as well as everyone else involved. We love our new Prolong
I had a great experience working with the Alex Bear, who assisted with my car repair. From the moment I arrived, he was professional, attentive, and genuinely focused on helping me resolve the issue as smoothly as possible.
He took the time to clearly explain what was wrong with my car, walked me through the repair process, and answered all my questions without making me feel rushed or confused. I really appreciated their transparency and honesty—it made a stressful situation much easier to handle.
The repair itself was completed efficiently, and my car is now running perfectly. I would ... Read More DealerRater - Apr 21, 2026
Ali was fantastic to work with. Very professional and very prompt at check in. Make sure you keep him on staff!!
Fast and complete. I was provided an estimate of the cost and time. Finished early and on my way quickly.
Advisor and team were great to work with. Work was completed as expected and in a timely fashion.
Went in for routine maintenance and was in and out without any hassle. Advisor was friendly and attentive.
The staff are very helpful , they explain the way you want to know how to solve the problem
They really try and make sure you are taken care of and overall have a good experience throughout the appointment. The communication was also consistent so I could plan accordingly.
Have worked with Luther for 6+ years and haven’t thought about going anywhere else. Friendly staff that will work to get the right car for you.
The location is great and has a wide selection. Ian was wonderful to work with and is really helpful! Would recommend
I enjoy going to this service shop. It is always a clean, friendly, professional, competent and safe experience for me as a single women.
The service was quality, information was explained to me and I received what I needed.
Friendly service, easy communication over text and email, and thoughtful work by my salesperson, Hicham!
Emma was super helpful and accommodating I cannot recommend this dealership enough to anyone looking for a car!
Well…..Tanner Knight is and was super. Because I missed a free oil change he
was super in going over to Adam and (thanks to Adam) was given the new car
purchase oil change that had a limited time slot I didnt know about.
Super on answering any of my dumb questions completely. I felt very priviledged
as I always am at Brookdale Honda! Thanks Tanner (and Adam).
ALSO what a WOW with the mechanic service video review of what was done!! that I got at check out time!
I keep coming back because I know my fab CRV HiBred ... Read More DealerRater - Apr 15, 2026
Tanner was customer service oriented, timeline in and out perfect, friendly and kind! Excellent representative for Honda.
The efficient, straightforward and smooth process was very appreciated, as well as the Military Discount.
Very nice and professional service Explain issues very clear Wash the car too Great service
It was great working working with Jacqueline, from Luther Brookdale Honda. Our purchase was quick and no nonsense.
I always have a great experience getting my 2017 CRV serviced at Brookdale Honda. The team is efficient and straightforward about what the car needs, and I never feel pressured into extra repairs. It’s a reliable spot that has kept my car running perfectly for years.
Had a great experience. Communications was clear and everything was done in a timely manner.
I like to get in and get out, and , they got me fixed up in 3hrs. 🙂
My experience with Ian was fantastic! He really listened to what I wanted in a vehicle. He was knowledgeable and extremely detailed.
I made an appointment for service on our 2021 Honda Pilot due to a service reminder that popped up on the dash board for scheduled maintenance fluid replacement on the rear differential transfer case, brake fluid flush and replacement and an oil change (as it was close to the mileage requirement). I was asked if I had a time or date for an appointment and as I’m retired, I did not. As it turned out I was able to make the appt for the next morning.
Mike, my tech rep was friendly and helpful, check-in was quick and simple. I ... Read More DealerRater - Apr 8, 2026
Jon Tearle has always been very helpful each time I have leased a car - (which I’ve been doing for many years).
They had lots of great inventory to check out; making it well worth my time!
We always have a good experience with Brookdale Honda Service. Nehemiah was very polite and helpful.
Service adviser was very honest and listened to my concerns from past services done to vehicle. I felt good leaving my service up to this team.
Very friendly and efficient. Super clean facilities and I appreciate the free beverages and comfortable waiting area. Ali provided excellent service!
I’ve never brought a vehicle to any mechanic before, let alone a dealership. The whole experience from start to finish was very streamlined and easy. They were not pushy at all, just clear and communicative. The cost of labor is what it is, all you can do is hope and assume that cost makes its way to the techs actually performing the work.
Hicham was extremely helpful and efficient. He got right to business and made the process smooth and quick.
Consistently great service and communication before and after service. Only place I bring my vehicle.