Customer Testimonials near Minneapolis MN
Service was clearly explained and presented in a professional manner with good communication. all around.
The service was good and ready before expected. I think the staff are very nice
Wonderful experience! Brought a flat tire for repair and when I went back to the dealer to pick up the tire he offered to install the tire - at no cost, which I gladly accepted! WOW customer service at its best!!!!
Abbes was a very excellent salesperson to work with. He was always very straight forward and professional at all times.
Service has always been well done a this dealership, and prices have been competitive. I usually wait for an oil change, which takes about an hour, and leave the vehicle for other services.
Chad was professional and transparent about my options to purchase. Felt well informed that I was making the best long term decision.
I had great service from Michael at Luther Honda. Everything was done as quickly and efficiently as possible. Thanks!
Luther Brookdale Honda is a beautiful dealership. Very friendly and knowledgeable staff. My service advisor, Michael Kveberg was great!
Brookdale Honda has always been professional, friendly, and has met my expectations. Nice waiting room with free coffee.
They got me in on-time and keep me updated on what my car needed and out in a timely manner
I had a great buying experience with Ian Kyte at Luther Brookdale Honda. I told him what I needed, and what my budget was, and he found me a Honda Ridgeline that is perfect for me. The Finance Manager was very clear and efficient, and I was driving home in my new car in under an hour. I would send my kids to see Ian for their next vehicle at Luther Brookdale Honda, and a friend from work bought his pre-owned pickup truck from Ian, too!
Respectable and honest and knowledgeable it is entirely good atmosphere and waiting time was reasonable
The dealer/building is nice. They have a very nice waiting area and good communication.
Great job. They had very good communication. The waiting area was clean comfortable and nice.
Good service, friendly, knowledgeable People, no pressure, just advice. I have been a customer for many years and believe I have been treated fairly.
I just wanted to take a moment to tell you what an incredible job Emma did in helping us with our vehicle purchase. I told her that I don’t make quick decisions easily, so I really appreciated that she never made me feel pressured. Emma took the time to teach me everything I needed to know and explained everything in such a kind, patient, and sweet way. She was willing to work with us and genuinely took our situation into consideration. She made me feel comfortable asking questions and gave me the information I needed to make a decision ... Read More DealerRater - Oct 14, 2026
Thanks, to Victor Luther Honda met my expecting & would recommend them to my friends. Thanks
John Jelle is always professional and the best to work with when my car needs servicing.
Good communication in buying this vehicle. Was able to do it over a holiday weekend.
Excellent customer service . Full attention of all details and clearly explanation of actions taken . Facilities for waiting are comfortable and clean
Right away I was greeted by my service advisor, Tanner Knight, and we immediately got to working on what my car needed work on and what future services I would need later on. From start to beginning, there were no issues at all with hospitality and service, even the mechanic updating and communicating if there were any other problems and what the condition of my car was. Would for sure come back again.
Fast, efficient and friendly. Provides excellent all around service. From check in to check out they keep me informed about what’s going on.
Service was good and was completely in a timetable manner. I was completely satisfied with the work
Chad was a very good salesman. So nice and relaxed,yet knew what he was doing. I appreciated the low pressure sales...just was helpful. Gave a good tutorial on the cars optipns,too.
The service is always great at Luther, they keep you updated on your vehicles status, their customer lounge is always clean I definitely recommend them.
No words needed. Great experience. Why do you make me write words. This is annoying
Very difficult to work with, care more amount getting money than helping people, sold me my car with a broken fog light that I had to replace and did not detail or clean the inside of the car at all. Ryan was not nice or easy to deal with and made everything a process.
It was easy to schedule a service appointment at Brookdale Honda. Waiting area was clean.
After having a pleasant experience with Hopkins Honda for a precious purchase, we we’re expecting the same with Brookdale Luther Honda, but were instead met with disrespectful, sloppy, rude, unhonest, and unprofessional customer service. The majority of this occurred after we had unfortunately already gave them our money, showing the true colors of the dealership. After feeling pressured by the dealer and seeing our trade in had been placed for sale, $11,000 more than the trade in agreement, posted the next day, my husband called to discuss the experience with the general manager Jim. They had ordered finally said my ... Read More DealerRater - Sep 23, 2026
Service was awesome. Tanner is the best. I originally chose Brookdale Honda because it was closer than where I bought my CRV. I will continue going there because the service is so great.
I really liked Ali’s attention to detail and the way he explained all the things to me in simple words
Low pressure and friendly to work with. They accommodated my schedule and made it easy to complete the purchase virtually with little hassle.
My experience has been good so far, the waiting area is clean. Ali was very professional and give great customer service.
Tanner Knight was superb! He was attentive and addressed all my vehicle questions and concerns. Would recommend this dealership and Tanner! My oil filter and tire rotation was completed within the time promised!
Ali kept me updated on the progress of my car via phone and text. He was very helpful.
The whole experience here was really great. Great people. Great dealership. I definitely recommend buying from here.
Honest, helpful, friendly, and trustworthy. I have bought so many cars in my years and this is by far the most comfortable and excited about I felt about a dealership, their car representatives, and service judgement rated as # 1 in my experience.
Ali was great, so diligent and kept me in the loop always. I have had dealings with Brookdale Honda for many years and highly recommend them.
Very nice facility. Great area to wait for service. Nehemiah was awesome showing me the way
The Luther Brookdale Honda dealer they helps you what you asked for and they are always welcome you .
I have had a relationship with this dealership for 17 years. I have purchased two cars there and have used the service department for 17 years. The experience has been a very good! My salesman treated me with respect, no pressure, and patience with both vehicles purchased! I will continue to have a relationship with Jon and Luther Brookdale Honda. I love the Honda brand!
I had an excellent experience at the dealership. Communication was clear, timely and professional. Thank you.
⭐⭐⭐⭐⭐ I had an excellent experience with this car service last Friday! Everything was smooth, professional, and right on time. The driver was friendly, courteous, and made the ride very comfortable. I truly appreciated the great service and attention to detail. I would highly recommend this car service to anyone looking for a reliable and professional experience. I’ll definitely be using them again!
The service we received took about a minute because Marwan, our salesman, swapped out of recall inflation kit when we pulled up to the dealership. He’s a good one!
Great service and kind staff. Tanner was especially helpful as he was the main person helping me with my car maintenance.
Michael was helpful, swift & caring. The service was fast & excellent. Great experience. Very happy overall!
Excellent service! My advisor Ali was helpful, and explained details to me. I will definitely be back!!
Chad and the team at Luther Honda were great to work with. It was a great experience.
Great service. Work completed quickly.technition very competent. Comfortable waiting room. Good hot chocolate. Clean rest room
Excellent service ! I will be back again . Very convenient and fast service . Great coffee also !
Time management, accuracy, conifiniency, honest and confident in customer handling with good quality services for their daily needs
Such a pleasant sales. Our Salesman Adam was great. Everyone was very helpful and informative!
Alex was wonderful to work with. He went over and above. The entire staff are very good
Jorden explained everything and answered all my questions. He did a great job. I would come back for next time.
Marwan is a fantastic man and found us just the right fit for our new car. He was willing to help us out when we were in a bind to get a car to the dealership if needed. He showed us the practical workings for the dashboard and steering wheel controls. I will highly recommend him to friends and family. Nick was also efficient with paperwork. I hope the service department is as good as our Luther Hopkins Honda experience in the past. We are happy!
Very straightforward and to the point on all details of the needs of my vehicle . Not pushy at all. Recommend this dealerships services.
Great service all around. Everything was fast. The price for the service was great. Neo did a great job.
Jon was very patience after our initial visit and provided excellent service after we decided to proceed with purchase. Delivery of the car was much faster than we anticipated. We received a very fair trade in value for our 24 honda Civic. The financing process with Quoc Vo was very efficient. We loved the big screen on the desk. No small print to deal with. Our finance representative was clear and to the point. I rate the over all process as excellent PLUS.
Luther Brookdale is easy to work with, fair and reliable. I have bought 7 cars through them and recommend the experience
Tanner is very good answering questions and explaining the process to replace e recall ote s
This was a smooth transaction. And I am very happy that an accessory was added that will make driving more enjoyable.
Drop off was easy and I received updates about the vehicle. They completed the work they said they would.
I had an amazing experience purchasing a brand new Honda HR-V. Hicham was an amazing help and I am happy with my new car!
I had amazing visit I was helped quickly and everything was done in a good matter of time The advisor was amazing as well I will tell my family to bring there cars to Honda and speak with Nathan
I had a tremendous experience with Brookdale Honda. Sales and Service. Friendly team members and a first rate facility
We were very happy with Matt’s attention to detail. He was easy going and very knowledgeable. He even had a heated steering wheel installed the same day!
Excellent customer service. Service dept rep went over everything that should be done on my car based on current mileage. He explained everything in detail so I could clearly understand to determine what was needed or what could possibly wait.
Alex explained the services and costs when I arrived and there were no surprises. The service was very fast too.
Easy to schedule online, my car was well taken care of, and I love that they’re up front and transparent with videos of their work and problems that may come up with my car.
Great service. My car was in and out in an hour. The service rep kept me informed along the way and the cost of the repairs was reasonable.
Quick service. Let me know services I didn’t need! Friendly staff. Comfortable waiting area.
Adam Kron was excellent! Knew exactly what my vehicle needed, got my vehicle checked in very quickly. Best service around.
Chad was great to work with and answered all our questions. Great location to get a new vehicle!
Nathaniel was provided excellent customer service. He was very thorough in explaining the differences between services offered. Definitely will be going back for maintenance of my Honda.
I had an outstanding experience purchasing my vehicle, and I highly recommend both Aaron and Victor.
Aaron was the salesperson who helped me, and I was actually his very first sale. From the beginning, he was professional, knowledgeable, and incredibly informative about the vehicles. He made the entire process feel easy and comfortable. At no point did I feel pressured or rushed into making a decision. Everything felt natural, and he gave me the time and information I needed to feel confident in my purchase. That approach meant a lot because some salespeople can be overly pushy, but Aaron was ... Read More DealerRater - Jul 18, 2026
Professional, knowledgeable people. Explained everything. Great diagnostic and repair with warranty. Would recommend to everyone who value the quality.
Jordan was knowledgeable and helpful. Great service at Brookdale Honda again thank you I will be back
This is the 2nd Honda we bought from Luther Brookdale Honda and we like the non pressure of the sales staff and we especially like the gas cards your dealership sends out.
very efficient in ordering the part needed and getting the repair done in a day.
I went into the Honda dealership for service to my vehicle. While I waited, I received a text from Jacqueline asking if I had any interest in selling my CR-V. She thoroughly helped me out, with absolutely no pressure to buy. I truly appreciate her kind demeanor. I got a great deal on a new HR-V!
I dropped my van off for a recall and was very happy with the service. They offered me more services, but were not super pushy and they got done what needed to be done! I wish they would have offered a loaner or dropped me off at work.
Adam, Service Rep, provided exceptional customer service. My husband and I were greeted promptly and the nature of our visit was immediately addressed. Service costs were explained clearly and understandably. There was no need for me to asked questions. When my vehicle was returned, it was running smoothly, like a brand new vehicle. Thank you for great service!
Great service! Knowledgeable staff. No pressure while I was deciding what car I wanted. Made buying my car so enjoyable
I highly recommend this dealership. Excellent customer service in all departments thank you Alex Adams, Scott Kasprzak, Benjamin Haertzen, Ben Wysocki, Tim Haselberger & John Jelle
Ian was great. I came in after a frustrating experience at another dealership, and he was much more helpful. I knew what I was looking for and he gave me the straightforward pricing info I was looking for. Let me think about it. Took my preapproval information and made the whole deal happen very smoothly.
I love my Honda guys, Tanner was AWESOME 👍👍 I give him a 10 plus thanks to all who worked my car
I have bought most if my cars at this dealership. They provide great service. The service department is very knowledgeable and are very helpful.
I brought my car in for service. Iwas able to get an appointment the next day, was early and the got me right in. Tanner was easy to work with on top of what was going on and communicated options and service. The mechanic Ethan was though and quit. Evan with a late special request on my part. Took care of it right away. Great job
Very quick kind, helpful and professional. Everything was easy to understand and communicated easily. Didn't feel rushed or ignored. Called when ready, which was a nice touch to the usual text most other places send. Though they did also text.
Clean and well lit. Cheerful employees open up on time. Explained the process completely and got me going quickly
Excellent experience with Luther Brookdale Honda. Staff was very helpful and we love our new car!
The experience with Abbes was top notch and smooth from beginning to end. My car was exactly what I wanted. I am very grateful and would return again
Very satisfied with the overall purchase. I love the vehicle and both sales and financing were very friendly, informed, and helpful.
Trusted service and excellent customer service. The staff at Luther Brookdale Honda keeps you well informed throughout the process. I’ll be back!
Best way for customers to get a better deal and I don’t have to wait for a long period of time to get my service done. Overall I had a great experience with Luther Brookdale Honda.. Thank you
Excellent Service ! I absolutely will recommend to my friends! I also love my new Honda !
Friendly atmosphere; knowledgeable staff. Helpful & answered all questions. Smooth process with all paperwork. Would recommend
I didn’t know anyone at the dealership before my purchase so I had to trust I would be working with fair and honest people. Fortunately my experience buying my new Honda was exceptional because Adam my sales person was attentive, honest and fair.what a relief and I love my new car.
Ali is very down to earth, he made my visit welcome and resolved the car issues. I was happy how he handle things. Thanks again, Kurt
I am never disappointed with the service that I receive from Luther Brookdale Honda. The staff is efficient and courteous and the waiting are is clean and comfortable.